Refund policy

Is it possible for me to return my order?

Due to the nature of personalised items we unfortunately cannot accept returns for any unwanted personalised items.

The details on my order are inaccurate when it arrived

If an error occurred on our end and the order arrived incorrect, we will replace it. Kindly get in touch with us if you need more help.

My order went to my address instead of the recipients address

If an error occurred on our end and the order arrived incorrect, we will replace it. Kindly get in touch with us if you need more help.

My order arrived damaged.

Kindly get in touch with us if you need extra assistance.